If, for whatever reason, we are not able to fill your order as you placed it, we will contact you about providing replacements similar to your order, offering credit, or a refund. We will contact you prior to shipment.
We guarantee that your bulbs will arrive in good condition. We ask you to inspect your bulbs as soon as they arrive and if they are not in good shape, you must let us know within 7 days of receiving them!
There will be a 10% refund fee for all items cancelled (as long as it has not been shipped) to cover fees. If your order was shipped, there is a 25% restocking fee for all non-defective items cancelled. Your refund will be applied minus the 25% restocking fee once we receive your order back at our facility. You are responsible for shipping costs.
Tulip Valley Farms reserves the right to cancel, to terminate or not to process orders (including accepted orders) where the price or other material information on this website is inaccurate. If we do not process an order for such a reason, we will advise you that the order has been cancelled and will either refund you or will apply credit to the payment type used in the order.
Sales Tax is applied when customers are subject to it at the appropriate state and local rate.”